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Delivery & Return
Yes, we provide free delivery on all orders both inside and outside Dhaka. There are no extra delivery charges for any purchase.
For orders inside Dhaka, we deliver within 24 hours of order confirmation. For orders outside Dhaka, delivery takes 48 hours.
We offer Cash on Delivery (COD). You can inspect the product upon delivery and make the payment after you are satisfied with the product.
If you receive a product that is damaged or does not match your order, you can return it. However, you must record a video while opening the package to qualify for a return. We do not accept returns for any other reason.
You can reach us through email at hello@icase.com.bd, via WhatsApp at +8801795-313511, or through our Facebook or Instagram page messages. We are here to assist you!